Jedes Modul umfasst 3 ECTS. Sie wählen insgesamt 10 Module/30 ECTS in den folgenden Modulkategorien:
- 12-15 ECTS in Technisch-wissenschaftlichen Modulen (TSM)
TSM-Module vermitteln Ihnen profilspezifische Fachkompetenz und ergänzen die dezentralen Vertiefungsmodule. - 9-12 ECTS in Erweiterten theoretischen Grundlagen (FTP)
FTP-Module behandeln theoretische Grundlagen wie die höhere Mathematik, Physik, Informationstheorie, Chemie usw. Sie erweitern Ihre abstrakte, wissenschaftliche Tiefe und tragen dazu bei, den für die Innovation wichtigen Bogen zwischen Abstraktion und Anwendung spannen zu können. - 6-9 ECTS in Kontextmodulen (CM)
CM-Module vermitteln Ihnen Zusatzkompetenzen aus Bereichen wie Technologiemanagement, Betriebswirtschaft, Kommunikation, Projektmanagement, Patentrecht, Vertragsrecht usw.
In der Modulbeschreibung (siehe: Herunterladen der vollständigen Modulbeschreibung) finden Sie die kompletten Sprachangaben je Modul, unterteilt in die folgenden Kategorien:
- Unterricht
- Dokumentation
- Prüfung
The CM_QRM addresses the most relevant basics in integrated quality and risk management. Theory is applied and specified by examples and case studies. The module concentrates on current standards and best practices on quality and risk management and introduces the most established approaches.
Eintrittskompetenzen
Lernziele
The students realise that quality and risk management is an integral guiding process at enterprises that covers quality assurance as well as comprehensive product and system design, development, optimisation.
Quality management
- The students know and understand the close relation of integral QRM in enterprises and organisations.
- They understand that this concerns the change management on organisation level as well as on individual level of staff.
- They know and understand the principles of how to use QM processes.
- They are able to explain the characteristics of most relevant normative quality assurance models.
- They know and understand the most relevant tools and Best Practices in usage, implementation and control of QM processes.
- They understand the pre-conditions of how to achieve and assure a QM certification.
Risk management
- The students know the most relevant national and international Best Practices and standards in risk management and risk engineering.
- They know the most relevant risk assessment approaches, how to use them and to relate them into the context of operational risk management.
- They understand the concept of integrated risk management: they know significant interfaces to other management processes as well as to the areas of environment, society and policy.
- They are able to conduct exemplary case studies (with regard to risk identification, analysis and evaluation).
- They are able to analyse similar problems, to develop solutions and to evaluate them.
Modulinhalt
Quality Management QM
- Introduction to Module QRM
- Quality Management (Levels of QM, factors influencing quality, quality improvement, Deming circle, Concept and role of customer satisfaction “Kano Model”, Customer Experience Management)
- Process Management System
- Overview of, e.g., specified ISO Norms on QM, environment, safety corporate social responsibility (ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007, ISO 26000)
- Total Quality Management TQM (Philosophy, connect to Deming)
- Business Excellence (Excellence term, what it stands for, relation to EFQM Model)
- EFQM1) Model (Fundamental concepts, criteria model, RADAR2) Logic, implementation, innovation processes)
- Quality 4.0
- Synopsis (Review of main aspects in integrated quality management)
1): European Foundation for Quality Management; 2): Results, Approach, Deployment, Assessment, Refinement
Risk Management RM
- Introduction of basic principles of risk management
- Entrepreneurial RM policy (context, case studies)
- Principles of risk assessment and risk engineering (basic concepts, definitions)
- Risk identification: Fishbone Diagram, Bow Tie Analysis, Failure Mode and Effects Analysis (FMEA)
- Risk analysis (scenario analysis, basics of reliability analysis including fault tree analysis, event tree analysis)
- Risk evaluation (risk matrix, Frequency/Consequence curves)
- Synopsis (Review of main aspects in integrated risk management)
Lehr- und Lernmethoden
Frontal theoretical lessons
Practical excercises
Case studies
Bibliografie
ISO 9000, EFQM, ISO 31000:2018, ISO 31010:2019, ONR 49000ff:2014
Literature on QM und RM (electronically distributed).
Vollständige Modulbeschreibung herunterladen
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